WHAT ARE THE COMMUNICATION SKILLS IN MENTAL HEALTH?

ACCREDITED SENIOR PSYCHOTHERAPIST/COUNSELLOR -Dr.Fawzy Masaoud-LONDON, ENGLAND

Trainee counsellors or psychologists
who develop their communication skills develop their own self-awareness.

This is because developing
communication skills requires taking a look at your present communication style
and being brutally honest with what currently works and what needs improvement.
Communication skills are grouped as:

1-Hearing verbal
messages

These messages are the apparent and
underlying cognitive and affective content of the person’s statements.

2-Perceiving nonverbal messages –

are sent via body language, vocal
tone, facial expression, and other cues that accompany verbal messages. The
emotion the sender is experiencing can be picked up at this level so that
empathy can be conveyed. Perceiving the non-verbal messages can also assist the
trainee recognise inconsistencies between verbal and non- verbal messages.

3-Responding

Immediate genuine, empathic reaction
is required for verbal and nonverbal messages. The response should consider
apparent and underlying content of messages and perceived non-verbal messages.

4-Verbal and…

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